The trusted holiday home management agency for over 100 properties throughout Norfolk and Suffolk
Looking for a partner to make the process easy? Let us lighten the load... We offer a comprehensive range of Airbnb management, holiday and short-term rental property management in Norfolk and Suffolk, which is tailored to suit you and your property.
Specialising in Corporate travel, our all encompassing expert service allows for a complete hands-off experience, so you have more time for you.
Short-term rentals will increase your returns compared to other rental models. Your property listings will be exposed to a wide selection of potential customers looking for both short, medium and longer term stays.
As your appointed managing agent we deal with the whole property management process from listing your property, through to customer bookings, in addition to giving you access to our bespoke list of off-portal international and longer stay corporate clients.
We manage all guest requests and maintenance requirements for your property, ranging from day-to-day housekeeping, emergency call outs and your annual safety checks.
With over a decade of experience in the Norfolk and Suffolk short-term rental market from the team behind Serviced Lettings and Norwich Short-Lets, we know first hand the potential challenges, frustrations and pitfalls of the short stay market having negotiated most of them ourselves over the years!
Swift Host allows us to share that experience with you, offering you the chance to partner with and benefit from our team’s vast expertise. The short-term rental market is a fast growing and ever changing space, which we recognise can be daunting. At Swift Host we’re perfectly placed to create a solution to fit your needs, lightening your load and maximising returns.
Our mission is for you to do less work and make more money. Simple.
Most traditional holiday let and Airbnb bookings are 2-3 nights, sometimes a week or two during peak season holidays. Relying solely on these bookings can result in dramatically reduced earnings during periods of lower demand. This is where our experience and industry knowledge makes the difference. Through our group of Norwich based companies, Serviced Lettings and Swift Host, we have spent the past 12 years specialising in the corporate travel sector, which typically delivers longer, year round stays.
By partnering with Swift Host, your property will not only receive exposure and increased bookings from traditional tourism focussed customers, but you will also benefit from direct access to our extensive corporate database.
Ready to get started but still have questions? Here are the most frequently asked questions to our team.
Swift Host helps property owners increase the income generated from their property, whilst at the same time reducing the workload. Day-to-day management of your listings, guest enquiries and in-house communication, housekeeping, laundry, toiletries and check-ins, plus 24/7 support, are just some of the services provided under our Fully Managed Service package. See our pricing page for further details.
Upon registration, we set-up your property profile or add your existing listings to our management portal. Swift Host will deal with all customer enquiries and bookings and ensure customers check in successfully. We are on hand to offer support to in-house guests should they need it, through to the point of checking out. Swift Host will then manage the cleaning and housekeeping process to get your property ready for the next guests. At the end of each month, you will then receive your payments for all completed stays in that month, minus the relevant costs for housekeeping and management, which will have been agreed with you at the point of registration.
Over the past 15 years, Swift Host has built up an extensive client book of repeat leisure and corporate customers, many of whom stay with us on a regular basis. By listing your property with us, you will automatically have access to these customers, in addition to those we generate from the various booking portals we will manage on your behalf.
Our housekeeping team are the eyes and ears to your property and they will alert us immediately should any problems be found. We can then assess the best ways to resolve these on a case-by-case basis. Short stay properties inevitably incur higher levels of wear and tear and this should be anticipated, however we can also advise on interim proactive maintenance measures to reduce issues arising and indeed maintain the high standards of your property, ensuring you achieve the highest levels of occupancy and guest reviews possible.
We will advise you on all aspects of what your property needs on a room by room basis to meet the expectations of paying guests. As a short guide, your property will need everything you yourself would expect if you went on a self-catering holiday, including everything from furniture, bedding and linen, through to cooking utensils and equipment. Don’t worry, we will walk you through the process.
Yes. Whilst we work on a flexible basis with our landlords, we encourage you to keep as many days free as possible, as this is obviously the best way to maximise your potential income.
Yes. Upon registration with us, we will help you set up the relevant profiles to ensure your property is listed correctly to achieve maximum returns.
Swift Host collects and collates all of your customer payments for you and produces a booking report and management statement, to accompany your payments at the end of each month. These detail all incomes and expenses over this period and Landlords benefit from access to our booking management system, allowing them to check on their properties past and future bookings whenever they wish.
